Patient Care Technician (PCT) AAH Practice Exam

Tact is best defined as:

1. Saying or doing the right thing at the right time

2. Complete task quickly

3. Not being judgmental

4. Giving good advice

The correct answer is: Not being judgmental

Tact is best understood as the ability to communicate or act in a way that is sensitive to others' feelings, recognizing the nuances of social interactions. The concept of tact involves choosing words and actions carefully to avoid causing offense and to maintain harmonious relationships. Therefore, saying or doing the right thing at the right time encompasses this idea, making that the most fitting definition. In the context of patient care, exhibiting tact is crucial for establishing trust and rapport with patients and their families. It allows a healthcare provider to navigate sensitive situations effectively, ensuring that communication is respectful and empathetic. While being non-judgmental is necessary in patient care, it is just one aspect of tact, which also includes the timing and delivery of communication.